Publications by Ryan and guest contributors

Are you really organised?

‘I’m really organised’ when I hear this phrase from people I want to challenge them, because I am sure that they are not as organised as they think they are. Why do I say this? There is a continuous improvement tool known as 5S that demonstrates what organised really...

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Are Systems and Procedures for you?

Systems & Procedures According to the Oxford English Dictionary a system is: A set of things working together as parts of a mechanism or an interconnecting network; a complex whole. A set of principles or procedures according to which something is done; an...

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